PRIVACY POLICY

At Lloyd Healthcare Pvt. Ltd., (‘we’ or ‘us’ or ‘our’, "The Company", "Lloyd", “E-Dosti.”, "Service", “Site”, “Application”), we collect and process personal information ("Personal Data", “Information”). We are committed to protecting your privacy. This Privacy Policy sets forth Lloyd's policy concerning the Personal Data and other information that is collected from visitors ("you", "your", “visitor”) to the Site.

Please note that your use of the Site and any of our Services is subject to our Terms of Service which you may access at the homepage. Our Privacy Policy and Terms of Use are integral to your use of our Site. Your continued use of the Site will constitute your acceptance of the Terms of Service and this Privacy Policy.

Scope of the Privacy Policy

The Privacy Policy applies to individuals or entities, who are “Employees” or “Service Providers” or “Customers” of Lloyd and from whom Lloyd has collected information. This applies to all information you provide to Us through the Application. From a GDPR (General Data Protection Regulation) perspective, we are the Controller of this data. That means, we collect the data and decide on how and why it is processed.

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Information you provide to us

When you interact with us through the Site or at any Lloyd Events. We may collect Personal Data and other information from you. We generally collect two types of information—personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”).

Personal Data That You Provide: We collect personal data from you when you contact us with inquiries, respond to one of our surveys, register for access to the Site, Register for a Webinar, Refer your Contacts to us, Comment on our blogs or use certain Lloyd Services.

Personal data that we collect may include: first and last name, company name, job title, work email address, phone number, physical address, username and password, unique identifiers account number or password and any other type of content which may be relevant to the specific context in which the information is collected.

You can choose at any time to not provide us this information, However, doing so may result in the subsequent hampering of all or a part of the Services.

When you apply for a position by uploading your Resume or filling up an application form, we may collect your contact information, such as name, email address, mailing address, phone number, links to your social profiles and any other information contained in the Resume that you submit to us.

We may provide you with an option to use our referral service to tell a friend about our Service. In such a case, we will ask you for your colleagues’/friend’s name, organization, email address and telephone number.

Information we collect automatically

Cookies - When you visit Lloyd, we send one or more cookies - a small file containing a string of characters - to your computer / mobile device that uniquely identifies your browser. We use cookies primarily for user authentication but may also use them to improve the quality of our service by storing user preferences and tracking user trends.

The data automatically collected from cookies and web beacons may include information from your Web browser (such as browser type and browser language) and details of your visits to our Website, including traffic data, location data and logs, page views, length of visit and website navigation paths as well as information about your computer and internet connection, including your IP address and how you interact with our Product. We collect and store this data to help us improve our Website, the Product and the user experience with our Website and Product.

Log information - In addition to the above, when you access Lloyd services, our servers automatically record and store information that a browser typically sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, browser settings, the date and time of your request, device model, the device identifier (or “UDID”), query logs, product usage logs, usage pattern through cookies and one or more cookies that may uniquely identify your browser. We also collect clicks, scrolls, conversion and drop-off on our Websites and Service.

Analytics Information - We use technologies such as web beacons / clear-gifs in administering the website, tracking users’ movements around the site, analyzing trends and gathering demographic information about our visitors. We may receive reports from these Partners on an individual and aggregated basis. For this purpose, we may also share anonymous data about your actions on our Websites with these third-party partners.

Single Sign-on service - You may have an option to access/register for our Services using sign-in services such as Google, LinkedIn, and Facebook Connect. These services will authenticate you and provide you the option to share certain Personal Data with us such as your name and email address. By authorizing us to connect with these sign-in services, you authorize us to access, and we may store your name, email address(es) and other information that they make available to us,

How we use your Information

Lloyd takes your privacy very seriously. We will never sell, share or transfer your information to third parties without your permission. We will use the Personal Data in a manner that is consistent with this Policy.

If you provide Personal Data to obtain access to our Services, we will use your Personal Data to provide you with access to such services, process transactions, to answer your question or resolve your problem and to monitor your use of such services.

We may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users, to improve our Services and develop new products, services, features, and functionality.

We may use your email address or other information to contact you for administrative purposes such as customer service, to address intellectual property infringement, privacy violations or defamation issues related to personal data posted on the Service.

Data Security

We take privacy seriously and take robust and reasonable security measures to protect Personal data from unauthorized access, maintain data accuracy, prevent alteration, disclosure and help ensure the appropriate use of the data. The measures we take include:

• When the service is accessed using modern web browsers, Transport Layer Security ("TLS") technology protects customer data using both server authentication and data encryption. These technologies help ensure that the data is safe, secure and only available to the Users to whom the information belongs and those to whom the User has granted access.
• We implement an advanced security method based on dynamic data and encoded session identifications
• We host our websites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from intruders.
• We encrypt the data at rest
• We restrict access to only authorized personnel through password and authentication processes.
• We offer enhanced security features within the service that permits customers to configure security settings to the level they deem necessary.

If we learn of a security systems breach, then we may attempt to notify you electronically through our Site or by email so that you can take appropriate protective steps.

Age Restriction and Children’s Privacy Protection

Any visitor who provides information through the Application represents that they are 18 years of age or older. We do not knowingly collect information from anyone under the age of 18. Our Application and Service are not designed for users under 18. If you are under 18 years, please do not access or use this Site.

If you have reason to believe that a child under the age of 18 has provided Personal Data to Lloyd through the Service, please contact us, and we will take appropriate steps to delete that information from our Service.

Retention of Data

We will retain Customer Data as necessary to comply with our legal obligations, for litigation/defence purposes, maintain accurate financial and other records, resolve disputes and enforce our agreements.

Your Personal Data that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive any communication from us or you want us to remove your data from our records.

Changes to this Policy

Lloyd regularly reviews its compliance with this Privacy Policy. We reserve the right to change or update the Privacy Policy at any time and will notify users of the Site by posting such changed or updated Privacy Policy on this page. Under certain circumstances, we may also elect to notify you of changes or updates to the Privacy Policy by additional means, such as by posting a notice on the homepage of the Site or by sending you an email.

Any changes or updates will be effective immediately upon posting to the Site and will be reflected by the Effective Date. Continued use of the Site following any changes shall indicate your acknowledgment of such changes and agreement to the Privacy Policy and any future revisions.

How to Contact Us

If you have any questions or complaints about this Privacy Policy or how we collect or process your personal information or would like us to modify, correct or erase any Personal Data or would like us to stop communicating with you, please contact us at it@lloydhealthcare.org You may also contact us by mail at

Privacy Matters
c/o Lloyd Healthcare Pvt. Ltd.
Unit No 3A, Times Square,
Andheri-Kurla Road,
Marol Naka, Mumbai-400059.
India